FAQ


 

How do I pay/Can I open a credit account?

We take cheques and all major credit/debit cards.  If you will be ordering regularly we can open an account.

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What do under lintel and face fix mean?

Under lintel means the curtain is made to fit inside the doorway opening.
 
Face fix means the curtain is mounted in front of the doorway opening and is made 150mm wider and 70mm higher than the opening size.

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Can I order replacement PVC Strip panels?

Yes, simply phone or email with the original order details or order online.
  

How long does delivery take?
 
Strip curtains are usually despatched within 48 hours.
Swing/Crash doors in 5-7 days.
Automatic doors within 3-4 weeks.

Is PVC fire retardant?
 
Yes, this means it will not support combustion.  If a naked flame is held near the PVC it will burn/if it is taken away it will go out.
 
 
Colours/cold store/polar grade/Welding    
 
We offer a standard range of PVC colours with operating temperatures of -35oC - + 60oC.  Special colours can be ordered on request – minimum order 1 ton.  We also offer welding grade PVC to DIN EN 158..1977.
  
 
  
Can I slide my curtain? 
 
Yes, we offer a range of sliding tracks that allow curtains to slide within the opening or out of the opening completely.  These can be bi-parting or uni-directional. Please note that space equivalent to the width of the curtain is required for the curtain to slide into when in the open position.
 
 
 
Quality   
 
Our products are made to the highest standards.  We have the ISO 9001 quality system.
 
 
 
What overlap do I need? 
 
Partial Overlap
 
Internal – Light duty

Recommended strip thickness 1.7mm to 2mm
 
200mm wide 1 hook each side 35%  
300mm wide 1 hook each side 25%  
400mm wide 2 hooks each side 55%
 
Maximum Overlap
 
External – Heavy duty

Recommended strip thickness 3mm to 4mm
 
200mm wide 2 hooks per side 78%  
300mm wide 3 hooks per side 78%   
400mm wide 4 hooks per side 98%